One of our neighbors was experiencing heating issues when he arrived to the his house Monday evening after the work day. He turned up the heat to get the house warmed up before the rest of his family returned. He noticed that it wasn’t warming up and he stuck his hands over the heating vent and there was no air blowing, so he called the number one HVAC contractor in North Barrington immediately, which was our company. We let the warehouse owner know that our technician would be right out.
The heating repair was underway!
Our technician arrived at the house within thirty minutes. The owner was pleased to see him and he explained what was going on and then he showed him where the unit was located. Our technician told him he would get started on it immediately. Our technician first looked at the thermostat to make sure the settings were set correctly, then he changed the battery in it because it looked old. Our technician then went to the heating unit and started inspecting it.
The air filter had not been replaced for the winter season so our technician replaced it, then he looked over the motor. The motor was running properly and our technician went ahead and oiled it. The pilot light was not on, so our technician tried lighting it, but the pilot light didn’t light. The technician wanted to check the gas valve to make sure that it was not shut off before he changed the pilot light. The technician noticed that the gas valve was indeed turned off, so he turned the gas valve on, then he lit the pilot light and immediately the heating system started putting out warm air and heat. Our technician went ahead and cleaned the area around the furnace, then he went to let the owner know what the problem was.
Our technician informed the customer what the problem was and the technician asked him if this was the first time that he had turned on the heat for the season, which it was. The technician said that the gas valve was turned off during the off season, but he turned it on, replaced the air filter, battery, and did some maintenance to the furnace for the customer. The customer was just happy to know that he wouldn’t have to wait for a major repair to be done and the furnace was working.
The technician told him that it is vital that before the customer turns on the heating or cooling for the season that the system should be maintained. This would keep the system operating properly along with keeping the heating and cooling costs down too.